Terms and Conditions
To ensure you have read and that you understand The The Bloom Room Café terms and conditions, a signed copy of the agreement must be provided to The Bloom Room Cafe upon booking your event.
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RESTRICTIONS
All guests are required to leave the premises by 5.15pm sharp for DAY functions.
All guests are required to leave the premises by 10.45pm sharp for EVENING functions.
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DEPOSITS, FINAL PAYMENT AND CANCELLATIONS POLICY
The requested date is not confirmed until receipt of your deposit.
The deposit is non-refundable and non-transferable. A second deposit of $250 is required fourteen (14) days prior to the event and will be debited from the credit card you have provided. The remaining bill (on the day of the event) will be debited from the credit card you have provided, unless otherwise specified.
The full package cost based on the minimum spend is required, should any event be cancelled less than fourteen (14) days prior to the event. The 2x $250 deposits are payable for cancellations made within fourteen (14) to thirty (30) days of the scheduled function date. The Bloom Room Cafe reserves the right to cancel any booking and refund the deposit in the event of unforeseen circumstances out of our control. All cancellations must be in writing.
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FOOD AND DRINK
The events manager requires confirmation of food and drink orders strictly seventy-two (72) hours prior to the event, to ensure sufficient staffing and food/drink supply. The Bloom Room Café does not allow BYO. No food or beverage may be brought into the premises. The Bloom Room Café will permit cakes of celebratory nature.
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CONFIRMATION OF FINAL NUMBERS
Your final numbers and floor plan are required seven (7) days prior to your function. No cancelations will be accepted after final numbers are given.
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SET UP AND STYLING ITEMS BROUGHT INTO THE VENUE
All items including any equipment, personal property or merchandise must be collected within twenty-four (24) hours of event finishing. If there is another event afterwards, all items must be collected by the date the event manager requests.
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LOSS AND DAMAGES
The Bloom Room Cafe does not accept responsibility for the loss or damage to any equipment, personal property or merchandise left on the premises by any person prior to, during or after the function. The Bloom Room Cafe management has the right to debit your credit card for any damages incurred during your event, which includes any necessary repairs or excessive cleaning.
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ARRIVAL
Due to the heavy schedule of the establishment, we ask that your guests arrive no earlier than your agreed staring time, unless pre-arranged with the events manager.
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SMOKING
Smoking is not permitted within the restaurant.
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ROOM HIRE
The client must agree to vacate the designated function space at the scheduled times agreed upon. If a function is to continue beyond the agreed period, an extended hire charge may apply. This fee is to be negotiated with the events manager when confirming your booking.
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AGREEMENT:
I have read, understand and agree to the terms and conditions of booking an event through The Bloom Room Cafe.
